Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Complete other tasks as assigned by store management. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Job Title: Customer Service Associate. Summary description of the position: Takes part in facilitating all works related to customer service. Ensure the proper execution of assigned foodservice and beverage programs and procedures. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Unlawful discrimination will not be a factor in any employment decision. Maintain proper cash levels in register drawer and change machines. Department: Store Operations. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Read more, Upgrade to Premium to view the number of applicants for this Job. Part-Time. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Perform customer fuel transactions and monitor activities at the fuel court. Lensa, Inc. - Lensa is a job search engine. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Your input helps Glassdoor refine our pay estimates over time. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. You can update your choices at any time in your settings. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Prepare all made to order food and/or beverages according to recipe or customer specifications. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Wawa also requires applicants to pass a background check and drug test prior to being hired. Location: Field. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Check expiration codes, face and inspect all items. Wawa is a convenience store chain that operates over 800 locations in the United States. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Save my name, email, and website in this browser for the next time I comment. Wawa, Inc. is an equal opportunity employer. attitude. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Job Description. Full job description and instant apply on Lensa jobs. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). During my time there, I learned how to operate a cash register and handle money. Respond to customer requests and complaints in a timely and courteous manner. www.wawa.com/careers #jointheflock #internships2023. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. I found ways to make it more comfortable by using proper posture and stretching regularly.. Reminder Apply for our Summer 2023 Corporate Internship Program! Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. There are 478,210 open job vacancies in the US. STR00583 - Mechanicsville, MD 20659. About this jobFind your commute. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Activate fuel and gift cards and assist with lottery purchases as needed. Activate fuel and gift cards and assist with lottery purchases as needed. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Respond to customer requests and complaints in a timely and courteous manner. Greet and provide an enjoyable shopping experience for all customers. Insights. Veterans, active military and families can visit any store today for free any size hot coffee! View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Then, I offered to remake his meal for free. Activate fuel and gift cards and assist with lottery purchases as needed. The search is on! Averages based on self-reported salaries. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Stop fuel pumps if necessary. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Referrals increase your chances of interviewing at Wawa, Inc. by 2x. It also gave me confidence working with customers and handling money.. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. You have already created a job alert with same filters. Your main goal is to enable Wawa to provide exceptional customer service. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Job Description. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Persuasive Speaking Skills. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Maintained high standards of customer service during high-volume, fast-paced operations. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. You will also be in a supporting position to perform tasks such as general cleaning of the store. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Unlawful discrimination will not be a factor in any employment decision. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Store 8529 - Eldersburg, MD 21784. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Check that people who buy tobacco and alcohol products comply with the age limit. Ensure coffee thermals are filled and working properly. Copyright 2023 Grabjobs Pte.Ltd. STR05365 - Loxahatchee, FL 33470. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Learn more in our Cookie Policy. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Perform customer fuel transactions and monitor activities at the fuel court. Customer service skills also include empathy, patience and kindness. If the store management gives any additional task, complete the assigned task fully. Find the best jobs in the US, apply in 1 click and get a job today! Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. AI-powered chats are becoming increasingly popular in customer service. 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wawa lead customer service associate job description