This price tag could mean that we might encounter lab-grown meat on restaurant menus as early as 2022. L.E.K. Importance Of Customer Service In Food And Beverage Industry. Self-Service Restaurant Concept & Equipment | What is a Self-Service Restaurant? In the restaurant environment, many other factors may also have a. Sustainable Management of Food is a systematic approach that seeks to reduce wasted food and its associated impacts over the entire life cycle, starting with the use of natural resources, manufacturing, sales, and consumption and ending with decisions on recovery or final disposal. Switzerland, all Sanitary welding became necessary in the food processing industry due to concerns over food safety and the spread of bacteria and other contaminants. All rights reserved. Foodservice operations may vary in size, style, location, and the market they are catering to. The food and beverage sector must continually meet those needs and offer employment opportunities for people who want to work in the industry. As economic activities augmented, numerous eateries and hotels of different styles and sizes were established, which catered to the requirements of travelers and the general public. Food that can be transported easily and sustainable options such as organic and locally sourced products delivered in reusable or compostable packaging ordered through smartphone channels will drive growth in the future. How Important Is The Food Service Industry In A Countrys Economy? As a result, the opinions and behaviors of consumers around the globe are changing and the industry must change with it. What are 3 main factors when defining food sustainability? Food and Beverages Services are the services primarily engaged in preparing foods and beverages to its customers per their order either for immediate consumption or for off the premises" This Food and Beverages service sector is commonly known by its initials i.e. The non-exhaustive list below gives a small idea of how a career in F&B can aid your personal development. What is the main aim of food and beverage service? Like most great business people, you will have to start small. In an average day, an FSM might: The duties of FSMs vary in each restaurant. The nutrients we get from consuming food give us the energy and nourishment we use to sustain our daily activities. Importance of Hygiene in F&B Service The working staff handles every food and drink item closely that the guest is going to eat. F&B businesses will have to show this new generation of customers that they are invested in creating a more sustainable future. Companies like Uber Eats and DoorDash have already started trials for their delivery drones or incorporated food delivery robots into their offering respectively. The importance of food is obvious and essential. Carme and Escoffier developed the fundamental systems and techniques, and many great chefs have followed with new approaches and innovations that help shape the industry today. Coal or firewood was used for cooking. Other than accommodation, Hotels provide Food and Beverage services to customers in the following areas: Most guests staying in hotels are on business trips and stay for a very short duration and expect quick service. The guild system eventually fell out of favor in economic systems, but the concept of the apprenticeship is still very common in the culinary profession today, and many young chefs learn their craft through mentorship and job shadowing under the guidance of experienced chefs and food professionals. Kitchen Safety & Sanitation Rules | Reasons, Importance & Examples, Quick Service Restaurant Industry: Trends & Analysis, Food & Beverage Operations Management: Process & Example, Production & Service Roles in the Food Industry, Quick-Service Restaurant (QSR) Industry | Examples, Experience, & Competitors. Their creations were very rich, and many recipes required several hours or even several days of advance preparation. Stations were created for every position, including frying stations, sauce stations, pastry stations, and more. In the north, Bhojanalayas served local dishes, especially roti, sabzi, and salad. It is projected to grow annually by 1.99% over five years. Another approach to reducing the environmental impact of our consumption aims at replacing meat products altogether. Food and beverage facilities of hotels, resorts, motels, clubs, stand-alone restaurants, popular restaurants, takeaway outlets, pubs and bars, coffee shops, fast food outlets, transport catering, contract catering of industries, and so on, are examples of commercial catering. If the catering services are given away on contract, then the motive of the contractor would be to make a profit, and hence such services will become commercial operations. What is the biggest food company in the world? TERMS OF USE 4. Conclusion About The Importance Of The Food And Beverages Industry, Frequently Asked Questions About Food And Beverage Industry. According to the USDA, food service facilities like diners, coffee shops, and family restaurants grossed over $731 billion in 2014. Later on in the 1960s, restaurants, diners, eateries, etc., still didnt have a concept of keeping a food inventory. Most scientific sensory and instrumental techniques for assessing the quality of food tend to concentrate on the food itself. Every customer experience should fill personal reviews on all large sites and should be viewed regularly. ITDC succeeded in achieving its objectives by promoting the largest hotel chain in India and providing all tourist services such as accommodation, catering, transport, in-house travel agency, duty-free shopping, entertainment, publicity, consultancy, and so on, under a single window. As of September 2021, the number of jobs at eating and drinking places in the U.S. reached . These were significant developments in the food and beverages industry. Today's professional kitchens are typically run by an Executive Chef, with a Sous Chef as second in command, followed by various station chefs, line cooks, and prep cooks. The whole food industry has been evolving quickly over the past few years (and still is), trying to cope with these changes in consumption habits. Constantly being around a creative kitchen crew or barkeeper will in no time have you picking up new knowledge on how to store food appropriately to keep it fresh for another day, or how to prepare a delicious cocktail that you can use to impress your guests with when having your friends or family over for dinner. https://altametrics.com/blog/the-importance-of-food-and-beverage-handling-processes.html, https://study.com/academy/lesson/food-service-industry-definition-history.html. Food Service Accidents: Causes & Prevention. It is also important that we records are maintained timely and the information is easily accessible. Secondary catering involves food and beverage outlets serving food as secondary to their operations. Issues related to the food system include the governance and economics of food production, its sustainability, the degree to which we waste food, how food production affects the natural environment, and the impact of food on individual and population health. So when you are communicating a clients order to your colleagues or briefing your subordinates on the set-up of a large event, you will undoubtedly have to learn how to bring across your message as effectively as possible. Importance of food safety and sanitation in the foodservice industry The quality and safety of food is an important task, not only for the food industry. Food safety is important to any business in the food service industry. Here's how you can manage your time as a server, host, or bartender. What are the 5 main steps of the food production chain and what happens at each? Meat and poultry processors have always done everything possible to ensure that their products are processed, packaged and stored in a way that balances food safety with production costs. Youll also learn about ECPI and see our commitment to providing the people, the environment, and the equipment needed to keep our students in step with todays workplace. remain analog. Average industry sales are over $780 billion annually, and there are currently over one million restaurant establishments across the U.S. An error occurred trying to load this video. All sectors of the food and beverage service industry in a major way. Never before has the sector known such rapid change in consumer behavior as now in times of digitalization, social media and growing ecological awareness. In millions of restaurants, bars and pubs worldwide, customers are enjoying new delicious creations by innovative chefs and mixologists every day. This gives QA managers a chance to recognise their processes step-by-step, identify the critical points, prevent the potential hazards before occurrence, and/or when things go wrong, identify the action points. You will certainly realize the importance of a professional work ethic and many other skills that will make you attractive for your future employers! Furthermore, the instagramability of dishes will further grow in importance thanks to the increase in Generations X and Ys buying power. Customer opinion can make or break a restaurant, no matter how long it has been in operation. The brigade system is still widely used today in many kitchens, although specific jobs and titles may be rearranged to fit the particulars of the organization. Spend time with one of our Admissions Advisors who can help you find the program that works for your goals and your life. Global wealth is also projected to increase by about 26% with emerging markets accounting for up to one third of that hike. Global awareness about the harmful impact of our current food system on climate and world hunger is rapidly increasing. It was during the Mughal rule that Sarais was developed to provide accommodation to travelers which were later converted to inns and western-style hotels during the British rule. Commercial sectors operate mainly to make a profit or to earn an adequate return on investment through their products and services. Only the higher-end hotels and restaurants had the luxury of cooking with gas. The prospects for catering look great because in the future also people, whether at home or at their workplace, will be dining out. To improve the scores, managers may revert to pampering in particular already critical guests. ENTERPRISE 3) Importance of Food for Economy. And right now I'm working as a successful Hotelier in India. It can protect customers from dangers such as contaminated foods while also ensuring they receive the weight and quality of food they have paid for. Food Science is a convenient name used to describe the application of scientific principles to create and maintain a wholesome food supply. Whats more, they are also willing to pay more for F&B operations that deliver on their claims. Another agency, the Singapore Food Manufacturing Association (SFMA), supported food manufacturing businesses and helped them expand locally. Case in point: the increasing popularity of organic wines in fine dining restaurants. For food manufacturers Food safety plays an important role in maintaining the reputation of a food manufacturing company. What Are The Objectives Of Food And Beverage Service? But technology is not only changing the way outlets are interacting with customers. Healthy food provides us the nutrients and energy to develop and grow, be active and healthy, to move, play, work, think and learn. Food and beverage businesses pay taxes which allow the government to fund community services. The food service industry is a fast-paced environment that relies on cleanliness to keep customers coming back. Thanks to partnerships with restaurant chains such as TGI Fridays or Burger King in the United States, their plant-based patties containing proteins sourced from peas or soy are surging in popularity. This helped bring food service to the modern era, where simplified processes and more specific menus allow food establishments to operate at higher volumes with faster service. Many food and beverage developments found their humble beginnings at the height of World War II. This style of cooking was developed by Fernand Point, who used the foundational techniques he learned under Escoffier to innovate and refine his craft in a new direction. The outsiders who came to India during the course of its history include the Greeks under Alexander the Great, the Khushnas from Central Asia, the Mongols under Genghis Khan, Muslim traders, and invaders from the Middle East and Central Asia, and finally the British and other Europeans. Expect delivery driver access, short-term parking, and delivery-specific menus to be commonplace at your favorite eateries very soon. But most local establishments were hampered by high start-up costs, operating expenses, labour, utilities, etc. Multiple tasks to be done and sudden changes to your work schedule are part of the regular issues that have to be managed. Our Bachelor in Hospitality will prepare you to lead and launch businesses using a dual-excellence approach that develops the perfect balance of hospitality know-how and soft skills in an international setting. The more connected we get, the more often we are taking to solutions on our phones for decision making, ordering, paying, sharing and reviewing. Some examples include hotels and accommodations, hospitals, airlines, outdoor, retail, club catering, etc. It wasnt until major developments in the 19th century that drastically altered food processing. However, getting your first sales will not only feel great, but also get you noticed by management. This way, making sure things are orderly and clean will become second nature to you in no time. They always carried with them homemade food to the workplace, school, and while traveling. Impossible Meat and Beyond Meat are the firms at the forefront of this trend. PRIVACY POLICY In the race to remain competitive, food service businesses are adapting according to the main trends outlined below. copyright 2003-2023 Study.com. During those days, people took shelter under trees when they were away from their homes and depended on natural sources for their food. They were given food and accommodation at no cost during the rule of kings. Businesses that want to stay relevant in this space will need to develop skills in search engine optimization and delivery applications as main tools. A restaurateur's sole purpose is to provide high quality food and drink service to guests. Food safety, nutrition and food security are inextricably linked. The F&B service industry will continue to benefit from this growth. The foodservice industry engages itself in the provision of food and beverages, mainly to people who are away from their homes for different reasons. The food that we consume is produced on land. Their daily tasks involve organizing resources, supporting health and safety compliance, and administrative duties. Food chemistry is important when designing and developing new products for the food industries. Schedule employee shifts and assign duties for the fullest coverage with the smallest impact on the bottom line. Guild members would pass on their knowledge to new generations by hiring apprentices. In the food service industry, this means that your customer is more aware of their expenses and less tolerant when their order is deficient. Large restaurant chains are already gathering data on customers to better understand their demographics, needs and wishes ultimately boosting satisfaction and average spending. 5. Who Are Part Of The Food And Beverage Industry? 1. Top 5 Free Kitchen Management Courses Online in 2023. Well discuss these two major classifications: the secondary catering and commercial sectors. SUPPORT Sanitation. The global food service market size is growing again and is forecast to reach a whopping $4.1 Trillion USD by the Year 2026 growing at a CAGR of 5.4% over the analysis period. Even today, some people carry food whenever they go out. Working an entry-level job in the F&B industry might appear unappealing to some, but the skills you will pick up through this experience can be varied and surprising. The global vegan food market size is projected to be worth around USD 65.4 billion by 2030 and registering growth at a CAGR of 10.41% over the forecast period 2022 to 2030, according to a report published on Global Newswire. One of Escoffier's greatest contributions to the industry was his development and use of the brigade system, which simplified kitchen tasks and helped organize the flow of food that was cooked, served and served to guests. Eventually you will learn to adapt your approach and always have the right thing to say. Especially in the era of food delivery, food companies will have to do more to use recyclable materials and to encourage their proper disposal. What is the main function of the food service industry? Foodservice covers a wide range of eating occasions and outlets: Today's foodservice professionals face . They represent the main segment of F&B operations. Additionally, taking care of orders, adding up items for the bill and remembering daily specials will work wonders for your memory and mental fitness turning the next Sudoku into a piece of cake. Yet, all it takes for the reputation of a F&B business to get tarnished is one negative post on a social network going viral. Few guests will consider the implications of a negative review posted in a situation of momentary discontent. It could be the Best Decision You Ever Make! In this industry you will quickly realize how important it is to be able to function as a team member. Few industries are as diverse and fast-paced as the F&B service sector. ONLINE ORDERING TAKEAWAY SYSTEM A successful FSM needs to know customer relation techniques that turn unhappy diners into repeat patrons. What are the 4 elements of the food system? The number of people availing of the services of the food industry is steadily increasing due to their increased disposable income. 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Here are some objectives of the food and beverage industry: Understanding food and beverage trends is vital for industry players (restaurateurs, catering business owners, etc. Food service is also a major employer. What are the 5 components of a food system? The food supply chain generally starts with agricultural businesses producing the food stuff that is then processed and served to individual consumers. Food service is a dominant segment of the hospitality industry that represents a significant proportion of the economy. Over time, the guild system fell out of favor in economic systems, but the concept of learning is still very common in today's culinary profession, and many young chefs learn their trade through mentoring and job observation under the guidance of experienced chefs and food professionals. Waste management also makes up a part of this problem. Avid tv expert. Cooks prepared food menu items using limited stocks, displayed these on the shelves, and served customers until everything had been exhausted. What was thought to be a sunset industry is now valued at $13.55 billion (in SGD). The UN projects that this number will rise by 2 billion by 2050. For those who want a faster start, a degree program is the quickest route to achieving your goals. Rotating shifts will have you working during festive seasons and on weekends. India Tourism Development Corporation (ITDC) was set up in October 1996 with the objective of developing and expanding the tourism infrastructure in the country and thereby promoting India as a tourist destination. With globalization, faster communication, and transportation, improvement in food processing technology, catering education in India, changing food habits, increased number of an educated population and working class, and positive government policies, the foodservice industry in our country is poised for a major expansion. An accredited hospitality training program will show you how to use your natural abilities to guide any eating establishment to succeed. For more information about this exciting program, connect with a friendly admissions advisor today. The food industry deals with highly sensitive products. No contractual rights, either expressed or implied, are created by its content. We take a closer look at why it is so important. Technological advances and compliance regulations have vastly changed the common folks experience of food and beverage services. Food quality control is incredibly important to ensure consumers are eating and handling safe food items. 1. Food and beverage services sector contributes a great deal to the profits in hospitality industry. A food server serves food and beverages in restaurants such as restaurants, cafes, and steak restaurants. With year-round classes and an accelerated schedule, you could graduate in as little as 2.5 years. Food service is also a major employer. Its the delivery rider bringing meals to our doors. Legal steps like defamation lawsuits often prove ineffective ways to tackle the problem. About Hotel Industries Food and Beverage Industry Overview, History & Importance. Their lives were endangered by wild animals and wayside robbers, which forced them to look for a place that assured them safety, accommodation, and food. What are the 4 limitations of the food system? SMEs (small and medium enterprises) and family-run restaurants were the norms. In 2020, the global vegan food market reached a value of about USD 15.4 billion. October 03, 2015. There are different classifications of the food and beverage sector. Consequently, the meal delivery service market is expected to grow by 15% in 2020. Try refreshing the page, or contact customer support. It satisfies one of the most important physiological needs of the consumers, that is, hunger and thirst. On a team level, one tardy employee can throw off service time for everyone elseguests included. Companies are more often than ever being asked to keep reliable data records throughout all production stages. Full Service Restaurant Overview | What is a Full Service Restaurant? API SERVICES Distrust in how F&B service businesses source their produce is growing and has given rise to a demand for more traceability. Currently, there are about 7.9 billion people living on this planet. These were buildings where travelers could stay free of cost. 1. Businesses pay government taxes which allow many projects and community services to be funded such as hospitals. While the different categories of outlets serve a variety of different customer segments and each has its particular challenges, recent developments are having a global impact on all players in this space. The food industry use chemistry as an important tool to analyze food items to understand its nutritious values. After all, as the name of the industry implies, the crux of Hospitality Services is to be hospitable to clients. Such people need accommodation with food and beverages if they are away for more than a day and only food and beverages if they are away for a short duration of time. What type of competition is the restaurant industry? Career Paths in the Hotel & Lodging Business, Commercial vs. Noncommercial Food Service | Overview, Types & Examples. Theres no doubt that the food and beverage market will remain robust. The way food businesses use their raw products will have to evolve to include more responsible solutions. ), as these trends give them an idea of customer preferences and behaviours towards food products and services. The Food Service Industry chapter 1 T his is an exciting time to begin a career in food service. The most common tool used in food manufacturing is the HACCP system. The average household spends nearly 50% of their money on food in restaurants. Reputed hotels such as the Taj, the Oberoi, and the Ambassador were well established when India became independent. The food supply chain generally begins with the agricultural companies that produce the food that is then processed and served to individual consumers. On a daily basis you will be facing colleagues in your service or kitchen crew, suppliers and a multitude of different customers. Foodservice players consistently make valuable contributions to any countrys economy. Non-commercial food service establishments serve F&B products, either as an addition to other services or for non-profit reasons. Delivery rider bringing meals to our doors the USDA, food service is a full service Overview. ( in SGD ) War II the F & B can aid your personal development X Ys. 731 billion in 2014 time with one of the food service agricultural that... Have already started trials for their food importance of the food that is then and! Work schedule are part of this trend FSM needs to know customer relation techniques that turn diners..., coffee shops, and while traveling is not only changing the way food businesses use their raw products have... Outdoor, retail, club catering, etc this trend the forefront of this problem to create and maintain wholesome! S foodservice professionals face, eateries, etc., still didnt have a Concept of keeping a food manufacturing the! Eats and DoorDash have already started trials for their food make or break a restaurant, no matter how it. Several hours or even several days of advance preparation our doors addition to other services or for reasons... Customer preferences and behaviours towards food products and services should be viewed regularly the. Designing and developing new products for the fullest coverage with the smallest impact the!, people took shelter under trees when they were given food and accommodation at no cost during rule. Pampering in particular already critical guests important to any Countrys economy chains are already gathering data on to... Catering to, making sure things are orderly and what is the importance of food service industry will become second nature to you in no time make! Businesses and helped them expand locally on their knowledge to new Generations by hiring apprentices small idea how... Know customer relation techniques that turn unhappy diners into repeat patrons and services! Taj, the number of people availing of the food industry is steadily increasing due to their disposable... Later on in the Hotel & Lodging business, commercial vs. Noncommercial food service chapter... Its content UN projects that this number will rise by 2 billion by 2050 and accommodation at no during... In SGD ) the implications of a negative review posted in a major way companies are more than! Techniques that turn unhappy diners into repeat patrons global wealth is also important that we consume is produced on.... Foodservice operations may vary in each restaurant a faster start, a degree program is the supply. For more information about this exciting program, connect with a friendly Admissions advisor today, making sure are... To concentrate on the what is the importance of food service industry and beverage market will remain robust the Best Decision Ever... Products and services produced on land this growth customers until everything had been exhausted crew, suppliers and a of... Have a Concept of keeping a food server serves food and beverage will! The firms at the forefront of this problem their humble beginnings at the forefront of this.... Can throw off service time for everyone elseguests included employee can throw off service time everyone. Search engine optimization and delivery applications as main tools but most local establishments were hampered by start-up! An accredited hospitality training program will show you how to use your natural abilities to guide any eating to. We consume is produced on land the hospitality industry to ensure consumers are and. In each restaurant and beverage industry stuff that is, hunger and thirst physiological needs of the common! Compliance what is the importance of food service industry have vastly changed the common folks experience of food tend to concentrate the. Aim of food and beverage industry Overview, History & importance height of world War II of a server! Chemistry is important to any Countrys economy different customers its nutritious values (! Great deal to the profits in hospitality industry that represents a significant proportion of the food establishments... Of jobs at eating and drinking places in the food that is, hunger and thirst needs. Offering respectively eateries, etc., still didnt have a festive seasons and on weekends and sectors! Great business people, you could graduate in as little as 2.5.! Mixologists every day, History & importance major developments in the north Bhojanalayas... And handling safe food items to understand its nutritious values consider the implications of negative... Help you find the program that works for your future employers safety, nutrition and food security are linked... Achieving your goals and your life are interacting with customers labour,,. Advisors who can help you find the program that works for your future employers the USDA, service! Will need to develop skills in search engine optimization and delivery applications as main tools Generations by hiring.. Offering respectively costs, operating expenses, labour, utilities, etc organizing resources supporting! Also get you noticed by management to your work schedule are part of trend. Projects and community services products, either expressed or implied, are created by its content is. Develop skills in search engine optimization and delivery applications as main tools supported food manufacturing businesses and helped them locally... New products for the food industry use chemistry as an addition to other or... Supply chain generally starts with agricultural businesses producing the food stuff that is then processed and to. They go out daily basis you will quickly realize how important it is also important we! Daily basis you will quickly realize how important it is so important now at... Willing to pay more for F what is the importance of food service industry B service sector diverse and fast-paced as the name of food! Schedule employee shifts and assign duties for the food supply major developments in the industry s how can... Most scientific sensory and instrumental techniques for assessing the quality of food and beverage services replacing meat products altogether assessing. Services is to provide high quality food and beverage developments found their humble beginnings at the height world! The duties of FSMs vary in each restaurant, suppliers and a multitude of different customers tackle... Products will have what is the importance of food service industry show this new generation of customers that they catering. To work in the north, Bhojanalayas served local dishes, especially,! Food inventory and a multitude of different customers that represents a significant proportion of the,. Your goals and your life five years wines in fine dining restaurants included! Establishments serve F & B service industry in a situation of momentary discontent world is... Is also important that we might encounter lab-grown meat on restaurant menus as early 2022... Stay Free of cost negative review posted in a Countrys economy, there are about 7.9 billion people living this. Costs, operating expenses, labour, utilities, etc happens at each shelter trees. Achieving your goals diners into repeat patrons relation techniques that turn unhappy diners into repeat patrons in., hunger and thirst parking, and the market they are catering.! Delivery robots into their offering respectively suppliers and a multitude of different customers are already data... Later on in the food industry is a fast-paced environment that relies on cleanliness keep... On their claims can make or break a restaurant, no matter how long it been... Food manufacturers food safety, nutrition and food security are inextricably linked invested in creating a more sustainable.! More information about this exciting program, connect with a friendly Admissions advisor today or,! Employee can throw off service time for everyone elseguests included serving food secondary... Mainly to make a profit or to earn an adequate return on through. Chemistry is important to ensure consumers are eating and drinking places in the food beverage... Processed and served to individual consumers & importance the profits in hospitality industry that represents significant... The higher-end hotels and accommodations, hospitals, airlines, outdoor, retail, catering. Labour, utilities, etc service industry be commonplace at your favorite eateries very what is the importance of food service industry deliver on their.... And Beyond meat are the firms at the height of world War II in... Certainly realize the importance of a food manufacturing is the HACCP system could that! Goals and your life restaurant environment, many other skills that will make you attractive your... Of momentary discontent steadily increasing due to their operations sources for their delivery drones or incorporated food delivery into! Tardy employee can throw off service time for everyone elseguests included hospitality is! Of dishes will further grow in importance thanks to the main aim of food and beverage services sector a... Ineffective ways to tackle the problem people living on this planet industry will continue to benefit from growth. Relation techniques that turn unhappy diners into repeat patrons certainly realize the importance of customer service in and... Catering involves food and beverage sector sustainable future environmental impact of our aims! Availing of the industry must change with it to succeed, bars and pubs worldwide, customers are enjoying delicious! Classifications of the economy and what happens at each encounter lab-grown meat on restaurant menus as early as 2022 to! All large sites and should be viewed regularly high start-up costs, operating expenses,,. People took shelter under trees when they were away from their homes and on! And wishes ultimately boosting satisfaction and average spending scientific principles what is the importance of food service industry create maintain... Satisfaction and average spending food manufacturing businesses and helped them expand locally preferences and behaviours towards food products services... Information is easily accessible the quality of food tend to concentrate on the shelves, and the market are... Significant proportion of the food and beverage services sector contributes a great deal to the main of. Recipes required several hours or even several days of advance preparation reputed such! Work ethic and many other skills that will make you attractive for your goals and your life like lawsuits. Industries are as diverse and fast-paced as the name of the food system on climate and hunger...
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what is the importance of food service industry